A. Bonsai is just like any other plant. They need watering, soil, and fertilizers just like other normal plants. You can go through the directions for care and maintenance in the respective product section in our website.

A. Definitely! You need not to worry about this. There are three main reasons behind this…

1. Robust Packaging: We make the package damage- and shock-proof by using special packaging materials, such as cling wrap, bubble wrap,nthermocol balls, and cardboards. This helps us keep your plant as well as the planter safe and fresh.

2. Reliable Courier Services: We use the best courier services in the country to ensure your precious plants are delivered as quick and safe as possible.

3. Our Experience Speaks: We send plants every day in the remotest of areas of the country without any flaw.

This is unlikely to happen. We send a number of bonsai plants everyday across the country. But in case this happens, please contact our customer care service within 24 hours of the delivery and we will replace your plant to a new fresh one within 1 week of the complaint.

The chances of damage are very rare. We take utmost care at the time of packaging that the plant reaches without any damage. If the plant reaches you in a damaged condition, we will review the damages and take corrective actions, if at all needed, as per the discretion of Bonsai Haat.

We warranty that our plants are healthy at the time you take possession of them. Plants are perishable living organisms and do not come with warranty. You can rest assured to get excellent After Sale Service from us regarding care and maintenance through phone or Facebook.

We are sorry. Plant, once ordered, can not be returned and there will be no refund.

You will be provided a tracking id for your shipment. You can check using the same.

You can only cancel before your order is not processed. Once the processing starts and payment is made, order can not be cancelled.

No. We only accept payments at the time of order processing.

Of course! They will love them. Bonsais are the best gifting options as they increase the beauty of the house and at the same time, make the environment greener.

Absolutely! Shopping at Bonsai Haat is 100% safe. We use Razorpay as our payment gateway, which is extremely safe. Our domain has SSL certification which gives maximum security to users.